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Your Team

Any type of home renovation can become complex, and this includes switching to, or updating, your energy-efficient solutions. At YorEnergy, we understand the challenges, so we have created a simple all in one service that our friendly advisers will support you through.

We are here to support you throughout the whole process, from discussing what you would like to achieve, to providing an initial free home assessment. Our all in one support is in place to help you get the best solution for your home, and our team understands your needs and is highly knowledgeable.

Our all in one service provides you with the up front knowledge to make sure you find the best energy-efficient solution for you. Get started by using our free virtual plan builder today.

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How it works

Once you have completed the free virtual plan builder, you will be assigned to a friendly adviser. Your adviser will talk to you about your needs and what you would like to achieve. They will book your free home assessment and talk you through your supplier quotes. Your adviser will always be on hand to support you, up until the job is done.

Community Champion talking to public
Community Champion talking to public
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Supportive

Our advisers are keen to understand your situation and needs. They will take the time to talk to you to learn about what you are looking for. They will continue to work closely with you and will be on hand throughout the whole process to support you. 

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Knowledgeable

The YorEnergy team has vast experience with energy-efficient solutions, including projects with a large number of accreditations, and a passion for making homes better. They are happy to provide their expertise and answer your questions.

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Readily available

Your assigned adviser will be your direct point of contact throughout your journey and will be on hand to answer your questions along the way.

Homes in York
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Free of charge

We believe that if you are considering energy-efficient solutions for your home, then you should not be charged for researching what is possible for you. Our service allows you to talk to our advisers for free support.

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I have future proofed our family home and it has paid for itself in under two years

Darren, 35, York

News

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I have future proofed our family home and it has paid for itself in under two years.

Darren, 35, York

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Community Energy Champions

Our community energy champions are dedicated individuals in the local area that are passionate about helping others improve their homes with energy-efficient solutions.

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Retrofit Coordinator (optional)

For larger or more complex projects, a Retrofit Coordinator from our Supplier Marketplace can provide specialist oversight. Coordinators work closely with your adviser and assessor to develop tailored solutions, create detailed specifications for suppliers, and review quotes with you. They ensure work is completed in the correct order, to specification, and to the highest standard.

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Designer

Your Account Manager is your dedicated point of contact from start to finish. They coordinate with your adviser, assessor, coordinator, and suppliers, keeping you informed at every stage and ensuring your project stays on track.

Meet the team
 

On the Phone

Adviser

Your adviser is your first point of contact. They will take the time to understand your needs and priorities, guide you on the best next steps, and connect you with the right YorEnergy services. They are on hand to answer questions and ensure you feel confident about the process from the start.

Assessor

The assessor is a trained professional who will visit your home to carry out a detailed evaluation. They identify where energy is being lost and produce clear, PAS2035-compliant recommendations tailored to your property. This creates the blueprint for practical, effective improvements suited to your needs.

Advisor

The YorEnergy team is here to guide you through your home retrofit journey, reducing hassle and keeping the process simple and stress-free. From understanding your needs to managing suppliers and installations, we make sure every stage is clear and well supported.

Here’s how our team supports you:

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Before you get in touch, have you tried our free plan builder? This is a great way to learn more about the right solution for your home

The builder will create a draft plan, giving you an idea of what options will suit your budget. Once the draft plan is submitted, our team will be in touch to discuss what the next steps will be.

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Get in touch

Fill in this form to get started today.

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